Privacy Policy

At PacksyO2, we care about your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data when you visit our website packsyo2.com or make a purchase from us.

What Information We Collect

When you visit our site or place an order, we may collect your name, email address, phone number, shipping and billing address, and payment details. We also collect technical data such as your IP address, browser type, device type, and referring websites. This information helps us process orders, provide support, and improve your experience.

How We Use Your Information

We use your personal data to process and ship your orders, send order confirmations and tracking updates, respond to customer inquiries, improve our website and services, and—if you’ve given consent—send promotional emails or special offers.

Sharing of Information

We only share your information with trusted third-party providers such as payment processors, shipping partners, and web analytics services like Google Analytics and Shopify. These partners are required to handle your data securely and in accordance with data protection laws. We never sell your personal data.

Your Rights

You have the right to access, correct, or delete your personal data. You may also withdraw your consent for marketing communications or object to the processing of your data. To exercise these rights, please contact us at support@packsyo2.com.

Data Security and Storage

We use secure technologies like SSL encryption to protect your personal data. Your information is stored only as long as necessary for business, legal, or operational reasons.

Cookie Policy

We use cookies to enhance your browsing experience and understand how our website is used.

Cookies are small text files stored on your device when you visit a website. They help remember your preferences, login status, and shopping cart.

We use three types of cookies:

  • Essential cookies for site functionality

  • Performance cookies for analytics (e.g. Google Analytics)

  • Marketing cookies for personalized advertising (e.g. Facebook Pixel)

You can control or disable cookies through your browser settings. However, disabling cookies may affect some features of our website.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with the revised date shown at the top.

Contact Us

If you have any questions about how we handle your data, please contact us at support@packsyo2.com.